Premise Health is the nation’s premier direct healthcare provider and operates onsite, near-site, and digital wellness centers across the U.S. This company provides fully connected primary care virtually and physically for employees of large self-funded employers, Taft-Hartley funds, and other associations.
My Premise Health recently unveiled its inaugural nearsite wellness center in Northbrook, expanding employee access to primary care while adhering to the patient-centric medical home model.
Powered by MyChart®
MyChart empowers patients to actively manage their health care at home and on the go with its free mobile app. They can send a message directly to their physician, access test results quickly, and monitor critical medical information 24/7 online.
MyChart is accessible to patients 18 years or older. Those under 18 can still access their records via MyChart; they require proxy access from their parent or guardian. To get started with MyChart, patients can request an activation code from their doctor’s office or sign up during a hospital visit using the self-sign-up option.
MyChart allows patients to schedule new appointments, attend video visits, and use eCheck-In to reduce paperwork at the doctor’s office. They can also view their appointment history and current list of medications. Furthermore, MyChart can be used to pay medical bills, create payment plans, and get procedure estimates.
MyChart accounts offer patients flexibility, but they may have questions regarding billing or medical treatment that need answers quickly. That’s why our patient support team is always on call by phone or email.
MyChart Bedside provides inpatients with access to their EHR from any mobile device during their stay at St. Rita’s Medical Center.
MyChart Bedside app provides patients with an invaluable way to engage with their care, leading to a better understanding of medications and communication between nurses and physicians. Furthermore, MyChart Bedside users reported higher hospital satisfaction than those who didn’t use MyChart Bedside.
Real-time appointment scheduling
Real-time appointment scheduling software helps reduce wait times by giving customers a clear view of the availability of service providers and offering customers an easy way to reschedule or cancel appointments – they click a button on a website, which automatically updates. They can also get reminders via text, email, or phone call reminders. In addition, staff members working under such systems benefit from an improved work environment that allows them to focus more efficiently on customer service and revenue generation rather than administrative duties.
Apart from appointment scheduling, this software can also assist in other areas of business operations. It can help with customer relationship management, streamlining client communication, automating processes, and streamlining various workflows. In addition to these functions, integrations with CRMs, email marketing platforms, and payment gateways also exist to unify appointment scheduling across channels, maximize opportunities, and decrease no-shows.
Most government agencies operate between 8 a.m. and 5 p.m., making it challenging for citizens to arrange appointments outside these hours. But this software makes booking services and check-in easier anytime – including after hours – with integrated online payment systems so clients can pay instantly for services provided.
Real-time appointment scheduling software should offer client and staff management features, simple scheduling/rescheduling functions, calendar access control features, and automated reminders to reduce no-shows and boost customer satisfaction. Scalable tools like ClinicSense provide all-in-one practice management solutions for health and wellness businesses, including appointment scheduling, email reminders, and invoicing in one streamlined package.
Check your vitals
Monitoring vital signs makes it easier to monitor normal levels and quickly identify when something is off. It also helps create a routine that encourages you to make healthy lifestyle changes.
Check your vitals, communicate with your provider, and manage medications within one app! Plus, its compatibility with Apple HealthKit means you can share steps taken, glucose levels measured, blood pressure readings, and more with your physician.
Premise Health, a leading direct care health company, is expanding nearsite primary and specialty care services across major U.S. markets. Operating 11.5 million member visits annually at 850 physical wellness centers, their service model features primary care, urgent care, occupational health, pharmacy wellness services, and musculoskeletal therapies.
Manage your medications
Premise Health is the nation’s premier direct healthcare provider and one of the country’s largest digital providers, serving over 11 million eligible lives through onsite and near-site wellness centers and mobile care solutions. Committed to delivering fully connected care for its client employees in-person and through the My Premise health app – which connects people directly with their clinic team – Premise currently operates over 800 onsite and near-site wellness centers across 45 states (including Northbrook nearside location), including its Northbrook nearside location.
My Premise Health app gives users convenient, integrated access to their care, including real-time appointment scheduling, lab results, and vitals; messaging your care team, managing medications; conducting video visits; and sharing steps taken, glucose levels measured, blood pressure taken, etc., with care teams. Plus, it works seamlessly with Apple HealthKit so that users can share this data as part of sharing steps, glucose, blood pressure, etc, with care teams!
Recently, we launched an expanded near-site primary care network in markets like Chicago and Atlanta. While you may notice some changes at your wellness center, rest assured that the care teams and providers you know and trust won’t go anywhere; all that will change is that you need to register for my premise health patient portal, which will act similarly to CareHere accounts.
Conduct video visits
Video visits provide a convenient and cost-effective alternative to in-person encounters. With their high satisfaction rate and reduced visit duration, patients turn to video calls to address various clinical issues.
However, conducting a successful and satisfying telehealth appointment requires many people. Beyond the four participants involved in such visits – patient, provider, care team member, and patient support staff – multiple software systems exist for scheduling, two-way video calls, EHR charting, and prescribing that could involve as many as eight individuals per visit, depending on its complexity.
At GBMC, all steps are needed to run seamlessly when scaling up their telehealth platform. This included ensuring the system would not be interrupted by cyber events or technology challenges and that patient-specific instructions were clear and easily understandable. Furthermore, operational users and GBMC’s Patient Advisory Council members needed to be engaged for input and feedback about this process.
GBMC focused on identifying and prioritizing critical components of telehealth visits to develop standards that guided care team members, IT, and other stakeholders in creating an exceptional telehealth experience for patients during the pandemic outbreak. As a result, these standards supported steady increases in encounter volume and high patient satisfaction with telemedicine services; in the future, healthcare organizations will utilize these guidelines nationwide to offer convenient primary care access for employees, members, and patients.
